FAQ

Do you still have questions? Email us info@erudir.com

Who can be a tutor?

Anyone who is at least 18 years old and wants to teach.

How are payments made?

When you buy a package, you deposit the funds. At the end of each lesson, the tutor and student confirm the end of the lesson on the website. Once the lesson is confirmed, the funds go to the tutor’s deposit.

How can tutors withdraw funds?

You submit a withdrawal request on the site. The minimum withdrawal amount is 30 euros. Your withdrawal application will be considered within 24 to 48 hours. The funds will be credited to your bank account.

How do I find a tutor?

Select the "Tutors" section on the main page or the required subject. Then use the refinement search by criteria or select the best teacher right away.

What is tutor status?

Status is displayed on the tutors's photo. Green circle - tutor has time to study; orange - tutor can accept another 1-2 students; red - teacher is not accepting new students at the moment.

How to order a lesson from a tutor?

Before ordering a lesson, make sure that there is time in the tutor's schedule that suits you. Next, select the type of classes "Online" or "Offline" and click on the "Order a lesson" button. Choose the package that suits you and make the payment. Next, write a message to the tutor and arrange the classes.

What does a lesson look like?

Duration of one lesson is 60 minutes. After each lesson, the teacher and student must confirm the completion of the lesson. The student should go to the "My Tutors" section. The teacher confirms the lesson in the "My Students" section.

How payment is done?

Buying a package, funds are not immediately transferred to the tutor. We hold funds until the end of each lesson. At the end of each lesson, tutor and student mark the end of the lesson on the website. After confirming the completion of the lesson, the funds go to tutor's deposit for 1 lesson.

How to withdraw funds for tutor?

You are submitting a withdrawal request on the website. The minimum withdrawal amount is 30 euros. Consideration of an application for withdrawal of funds - from 24 to 48 hours. Funds will be credited to the account depending on your bank.

How do tutor add a video presentation about him?

You can add a video in the "My tutor Profile" section. To do this, you must first upload the video to the Youtube platform and then add the link in your profile in the "My Video" section.

How do tutor change his schedule?

In the "My tutor profile" section, select a day of the week and specify the time at which you will be available for classes.

How to add a certificate / diploma as a tutor?

Go to the "My Diplomas" section and click "Add New Certificate". Then select the file and save. After confirming the certificate, it will be available in your profile.